If your phone has been set up to only work with a Skinny SIM card, and you want to use it with another networks SIM card, you will need to obtain an unlock code from us. An unlock fee may apply:
The unlock fee is usually $30 unless otherwise stated
You can get the unlock code by logging into your online account and select 'Phone, SIM & Number' under Dashboard or use this link
All you have to do is give us a call at 204 or 0800 475 4669 (we'll ask you to pay the $30 fee if it applies) and get the unique unlock code for your device.
Here's how to unlock some of our phones:
When you input the unique unlock code, take extra care as you only have a limited number of chances to get it right.