If you need help with your fix broadband service (i.e. ADSL, VDSL or Fibre) please get in touch with us Here.
Have a read of our Mobile FAQs here or if you're interested in broadband visit our Broadband FAQs.
Monday - Friday 8am - 7pm & Saturday 9am - 5:30pm
Customer Care available via:
Chat - Chat with Us
Facebook - Message Us
Phone - 0800 475 4669 (0800 4 SKINNY)
Sundays & Public Holidays 9am - 5:30pm
Customer Care available via:
Chat - Chat with Us
Facebook - Message Us
Roaming Help desk:
+64 3 371 0866 (free if you’re using a Skinny Mobile SIM from anywhere in the world)
Available Monday – Friday 8am – 7pm NZT; Saturday 9am – 5:30pm NZT